Refund policy

Store Credit is THE PRISSIE COMPANY’s Standard method for ALL REFUNDS. Refunds are only given if THE PRISSIE COMPANY is at fault. Ex: Item is out of stock or there is no replacement available at that time.

Unsatisfied orders must be returned within 15 days in order to be eligible for store credit to purchase a new product(s). 

If you received a wrong or defective item, immediately email us THEPRISSIECOMPANY@GMAIL.COM with a photo and detailed description of the matter. A team member will reach out within 48hrs with further instructions on returning the item(s). The email will also have information about receiving a replacement or Store Credit. 

  • Exchanges are not allowed 
  • THE PRISSIE COMPANY reserves the right to decline refunds for any other reason